Terms of Service

Last updated: 2025

1. Acceptance of Terms

By accessing or using Letter of Rec (the “Service”) made available at letterofrec.com (the “Site”), you agree to be bound by these Terms of Service (the “Terms”) and our Privacy Policy. If you do not agree, do not use the Service.

2. Description of Service

Letter of Rec is a cloud‑based application that uses OpenAI's GPT models to help users draft, edit, and format letters of recommendation. Except where explicitly stated, the Service does not create legally binding documents or provide professional, legal, academic, or career advice.

3. Eligibility & Account Registration

You must be at least 18 years old, possess the legal capacity to form a binding contract, and comply with these Terms. To access certain features, you must create an account, keep your credentials confidential, and promptly notify us of any unauthorized use. You are responsible for all activities that occur under your account.

4. No Legal or Professional Advice

Content generated by the Service—including AI‑generated text, templates, and suggestions—is provided for informational purposes only. You are solely responsible for reviewing, editing, verifying, and approving any output before relying on it or transmitting it to third parties.

5. AI‑Generated Content & Accuracy Disclaimer

a. Ownership. You retain ownership of the input you provide (“User Input”). Subject to your compliance with these Terms, we assign to you any intellectual‑property rights we may have in the resulting output (“AI Output”).

b. Use at Your Own Risk. AI Output may contain errors, bias, or outdated information. Neither we nor our licensors (including OpenAI) guarantee the accuracy, completeness, or fitness of any AI Output. You are solely responsible for its use.

6. Permitted & Prohibited Uses

You agree to use the Service only for lawful purposes, including creating, editing, or reviewing letters of recommendation. You may not:

  • Upload or transmit content that violates any law or infringes on the rights of others;
  • Use the Service to generate or disseminate spam, defamatory, hateful, or discriminatory material;
  • Reverse‑engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service;
  • Interfere with or disrupt the integrity or performance of the Service;
  • Use automated scripts, bots, or scrapers, except through any officially documented API we may provide.

7. Intellectual Property

The Service, Site, and all non‑user content (including software, design, and trademarks) are owned by us or our licensors and are protected by intellectual‑property laws. Except for the limited rights expressly granted here, no license is implied and all rights are reserved.

8. Fees & Payment

If you subscribe to a paid plan, you agree to pay the fees disclosed at checkout. All fees are non‑refundable except as required by law. We may modify pricing with at least 30 days' notice.

9. User Content License

By submitting feedback, comments, or other content to us (“User Content”), you grant us a non‑exclusive, worldwide, royalty‑free, sublicensable license to use, display, reproduce, and distribute that content for the purpose of operating and improving the Service.

10. Termination

We may suspend or terminate your account or access to the Service at any time for any violation of these Terms or if required by law. Upon termination, Sections 5–17 of these Terms will survive.

11. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE AND OUR LICENSORS (INCLUDING OPENAI) DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON‑INFRINGEMENT.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE—EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) FEES YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM OR (B) US $100.

13. Indemnification

You agree to defend, indemnify, and hold harmless Letter of Rec, its owners, affiliates, officers, employees, and licensors from any claims, damages, or expenses (including legal fees) arising out of: (i) your User Input or User Content; (ii) your use of the Service; or (iii) your violation of these Terms.

14. Modifications to the Service & Terms

We reserve the right to modify, suspend, or discontinue the Service (in whole or part) at any time without liability. We may amend these Terms by posting an updated version on the Site and revising the “Last updated” date. Your continued use after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, U.S.A., without regard to conflict‑of‑law principles. Any dispute arising from these Terms or the Service will be resolved exclusively in the state or federal courts located in Santa Clara County, California. You waive any objection to venue or personal jurisdiction.

16. Miscellaneous

  • Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
  • Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms at any time.
  • Entire Agreement. These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.
  • Headings. Section headings are for convenience only and have no legal effect.

17. Contact

Questions or concerns? Email us at [email protected].

    No new system messages.